Is this Benito Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Benito Juarez hotel have a swimming pool?

Yes, this Benito Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Benito Juarez hotel?

Best-rates for the Benito Juarez hotel starts from $149 per night with includes Wellness Facilities, Entertainment, Breakfast, Pool, TV, Balcony/Terrace, Accessibility, Security/Safety, Air Conditioner, Restaurant, Guest Services, Barbecue/Outdoor Cooking, Private Pool, Sports/Activities, Bedding/Linens, Bar, Kitchen, Parking, Spa, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Benito Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Benito Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Benito Juarez hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Benito Juarez hotel?

Based on the information reported by the owner or manager, the Benito Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Benito Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Alma Maya Resort – Riviera Maya | Hotel in Puerto Morelos

| 10.0 (43 Reviews) | 1 Bathroom

Benito Juarez Hotel | Alma Maya Resort – Riviera Maya

Hotel in Benito Juarez, Puerto Morelos

Hotel in Puerto Morelos with a health club and spa services
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, spa services, concierge services, and a reception hall are onsite.
Change of bedsheets is available on request.
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Private bathroom

Bathrobes

Toilet paper

Soap

Towels

Shampoo

Shower

Bedroom

Bed sheets

Air conditioning

Memory foam mattress

Private pool

Safe

Soundproofing

In-room massage

Breakfast

Free local cuisine breakfast available daily 7:00 AM–10:00 AM

1 restaurant

Room service available

1 bar

Espresso maker

Free minibar (some items)

Free bottled water

Parking

Free secured, uncovered self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Activities

Spa services

Fitness center

Private picnics

Yoga classes

Evening entertainment

Table tennis

Entertainment

Smart speaker

Digital channels

32-inch flat-screen TV

Streaming services

Netflix

General

Reception hall

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Soundproofed rooms

Concierge services

Luggage storage

Change of bedsheets (on request)

Front desk (limited hours)

Daily housekeeping

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Outdoor furniture

Firepit

Outdoor entertainment area

Patio

Spa

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Te-Wei

Nov 5, 2025 07:21:01 AM

Review Score: 4

Summary: It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t

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Room Arrangement

Room Info	Facilities
Panoramic Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Comfort Room Room Size: m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Luxury Room Room Size: m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1