City Express by Marriott Playa del Carmen | Hotel in Playa del Carmen

| 8.8 (361 Reviews) |  5 Bathrooms  12 Guests
Playacar Fase II Hotel | City Express by Marriott Playa del Carmen

Hotel in Playacar Fase II, Playa del Carmen

This modern hotel is 1.1 mi from Playa del Carmen Beach. It features free Wi-Fi, a beach club and a gym. Air-conditioned rooms at Cityexpress Playa del Carmen have flat-screen cable TV and a work desk. All rooms have a private bathroom. The hotel has a 24-hour reception where guests can make use of the safety deposit boxes. Laundry and dry cleaning services are both available for an extra charge. Xcaret and Xplor Parks are within a 10-minute drive of the hotel. The resort’s lively 5th Avenue is a 5-minute drive away. Transportation Hotel - Beach Club (Sr. Frogs y Kool Beach) schedule: 9:00 am, 11:00 am y 1 :00pm, limited seats, with previous reservation.

City Express by Marriott Playa del Carmen is located in Playa del Carmen.

This 135 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Laundry, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 361 reviews with the average score of 8.8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 135 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This City Express by Marriott Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “City Express by Marriott Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Electric vehicle charging station
Activities
  • Fitness center
General
  • Air conditioning
  • Elevator
  • Heating
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Fax/Photocopying
  • Shuttle service
  • Shuttle service (free)
  • Vending machine (drinks)
  • Meeting/Banquet facilities
  • Baggage storage
  • Ironing service
  • Daily housekeeping
  • Vending machine (snacks)
  • Laundry
  • 24-hour front desk
  • Business center
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Security alarm
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Shallow end
  • Swimming pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please bring a printed copy of your booking confirmation with you when checking in, please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Reviews

Value for money:
6.83
Location:
7.97
Staff:
7.58
Facilities:
6.67
Comfort:
7.08
Cleanliness:
7.02
Carrillo
Sep 28, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: I liked... clean spaces, clean room. Coffee was really good, breakfast fine. The receptionist was very friendly.
Negative: Only one thing I didn't like, the bed was uncomfortable, it had a hard mattress.
Summary: I will go back.
See All Reviews

Room Arrangement

Room Info Facilities
Queen Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed

Bathroom

Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

Media & Technology

Cable channels, TV, Flat-screen TV, Telephone

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Key card access, Carbon monoxide detector

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Shower chair, Accessible by elevator, Toilet with grab rails, Roll-in shower

Food & Drink

Bottle of water

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
Double Room with Two Double Beds
Room Type: Double
Room Size: 22 m2
2 Full bed(s) Bed

Bathroom

Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

Media & Technology

Cable channels, TV, Flat-screen TV, Telephone

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Key card access, Carbon monoxide detector

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Food & Drink

Bottle of water

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
King Suite
Room Type: Suite
Room Size: 18 m2
King Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe, Key card access, Carbon monoxide detector

Media & Technology

Cable channels, TV, Flat-screen TV, Telephone

Kitchen

Refrigerator, Microwave, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
Suite with Two Double Beds
Room Type: Suite
Room Size: 22 m2

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe, Key card access, Carbon monoxide detector

Media & Technology

Cable channels, TV, Flat-screen TV, Telephone

Kitchen

Refrigerator, Microwave, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
King Suite
Room Type: Suite
Room Size: 31 m2
King Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe, Key card access, Carbon monoxide detector

Media & Technology

Cable channels, TV, Flat-screen TV, Telephone

Kitchen

Refrigerator, Microwave, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
Check Hotel Availability
Nightly rates from:
USD $57
You will be redirected to  
Hot Deal - It has been viewed 70 times today
Not the right fit? Check out our other properties in Playacar Fase II
Property Image From $33
         

|
9.4 (86 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From $196
         

|
10.0 (1 Review)
Apartment
  • Parking
  • Pool
  • Security/Safety
Property Image From $161
         

|
New
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $479
         

|
8.6 (1010 Reviews)
Resort
  • Air Conditioner
  • Parking
  • Pool
Property Image From $43
         

New
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From $308
         

Property Image From $211
         

8.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pool
Property Image From $434
         

Property Image From $432
         

|
10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pool
Property Image From $184
         

|
7.8 (1003 Reviews)
Resort
  • Air Conditioner
  • Parking
  • Pool
Property Image From $203
         

10.0 (2 Reviews)
House
  • Security/Safety
  • Wellness Facilities
  • Child Friendly
Property Image From $41
         

|
7.4 (51 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Pool
Property Image From $94
         

|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $183
         

6.0 (1 Review)
Condo
  • Pool
  • Security/Safety
  • Bedding/Linens
Property Image From $2,592
         

Property Image From $915
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $250
         

Property Image From $209
         

|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $201
         

Property Image From $180
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $174