Is this Cozumel Palace - All-Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cozumel Palace - All-Inclusive?

Check-in time for Cozumel Palace - All-Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cozumel Palace - All-Inclusive have a swimming pool?

Yes, this Cozumel Palace - All-Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cozumel Palace - All-Inclusive?

Best-rates for the Cozumel Palace - All-Inclusive starts from $591 per night with includes Accessibility, Bedding/Linens, Toiletries, Entertainment, Breakfast, Laundry, Ocean View, Balcony/Terrace, Sports/Activities, Spa, Guest Services, Child Friendly, Kitchen, Security/Safety, Business Services, Restaurant, Bar, Hot Tub, Air Conditioner, Pool, View, Wheelchair Accessible, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cozumel Palace - All-Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cozumel Palace - All-Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cozumel Palace - All-Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cozumel Palace - All-Inclusive?

Based on the information reported by the owner or manager, the Cozumel Palace - All-Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cozumel Palace - All-Inclusive?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cozumel Palace - All-Inclusive | Resort in Cozumel

| 9.2 (1003 Reviews) | 1 Bathroom

Colonos Cuzamil Resort | Cozumel Palace - All-Inclusive

Resort in Colonos Cuzamil, Cozumel

Elegant beach property and 3 outdoor pools
Guests of this beach property will appreciate convenient onsite amenities such as a health club and massage/treatment rooms.
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Jetted bathtub

Hair dryer

Bathrobes

Toilet paper

Toothbrush and toothpaste (on request)

Soap

Towels

Shampoo

Designer toiletries

Separate bathtub and shower

Bedroom

Bed sheets

Premium bedding

Blackout drapes/curtains

Air conditioning (climate-controlled)

Pillow-top mattress

Soundproofing

Private indoor hot tub

Iron/ironing board

Slippers

Desk

Separate sitting area

Phone

Turndown service

Laptop-compatible safe

Free local calls

Breakfast

24-hour room service

Free full breakfast available daily 7 AM–11:30 AM

2 bars/lounges, 1 swim-up bar and 1 poolside bar

4 restaurants and 1 coffee shop/cafe

Free bottled water

Mini-fridge

Espresso maker

Free minibar

Parking

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Accessible airport shuttle

Elevator door width (inches): 43

Activities

Windsurfing

Sailing

Outdoor pool access

Parasailing

Ecotours

Bicycle rentals

Golfing

Fitness center access

Arcade/game room

Children's pool

Snorkeling

Full-service spa

Health club

3 outdoor pools

Shopping

Evening entertainment

Access to nearby outdoor pool

Playground

Scuba diving

Entertainment

Satellite channels

Premium channels

40-inch LED TV

General

Banquet hall

Gift shop/newsstand

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

Spanish

Smoke-free property

Renovated entire property - March 2025

Beach towels

Guest Services

Arcade/game room

Laundry facilities

Children's pool

Soundproofed rooms

Children's club

3 outdoor pools

Snack bar/deli

Mini-fridge

Access to nearby outdoor pool

Playground

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Garden

Beach loungers

Dock

Beach umbrellas

Terrace

Spa

Massage - deep-tissue

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

Aromatherapy

Massage - hot stone

9 treatment rooms

Facials

Spa open daily

Manicures and pedicures

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: usd 61 per person (roundtrip) airport shuttle fee per child: usd 61 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 001-007-000955/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bonnie

Nov 30, 2025 08:39:49 PM

Review Score: 10

Summary: The waiters nd staff are all wonderful Everyone so helpful

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Honeymoon Suite Ocean Front- King Size Bed Room Size: 581 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Concierge service, Netflix, DVD player, Pillow menu, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ping - 16.33, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Superior Oceanfront Suite - Kids & Teens Stay Free Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Bed count minimum 1, Ocean view, Furnished balcony, Bed count maximum 2
Superior Loft Suite - Kids & Teens Stay Free Room Size: 827 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Sea view, Ping - 23, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 827, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Superior Ocean View Suite - Kids & Teens Stay Free Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 2
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 2
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free Room Size: 829 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Number of bedrooms - 2, Pillow menu, Sea view, Ping - 23, Extra bed count 1, Number of bathrooms - 2, Square meters - 77, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 829, Bed count maximum 3, Furnished balcony, Bed count minimum 3