Is this Villa Juarez resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villa Juarez resort have a swimming pool?

Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez resort?

Best-rates for the Villa Juarez resort starts from $1,203 per night with includes Guest Services, Breakfast, Child Friendly, Hot Tub, Designated Smoking Area, Business Services, Bar, Balcony/Terrace, Accessibility, Toiletries, Air Conditioner, View, Ocean View, Wellness Facilities, Spa, Entertainment, Internet, Laundry, Wheelchair Accessible, Transportation/Shuttle, Sports/Activities, Restaurant, Kitchen, Parking, Pool, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez resort?

Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 9.6 (936 Reviews) | 1 Bathroom

Villa Juarez Resort | Grand Velas Riviera Maya - All Inclusive

Resort in Villa Juarez, Playa del Carmen

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Velas Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Jetted bathtub

Rainfall showerhead

Hair dryer

Bathrobes

Toilet paper

Private bathroom

Bathtub or shower

Soap

Toothbrush and toothpaste

Towels

Shampoo

Designer toiletries

Children's robes

Bedroom

Single sofa bed

Bed sheets

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Pillow menu

Pillow-top mattress

Safe

Private indoor hot tub

Iron/ironing board

Slippers

Desk

Laptop-friendly workspace

Desk chair

Phone

Turndown service

Breakfast

Free daily reception

24-hour room service

3 swim-up bars, 2 beach bars, 3 poolside bars and 6 bars/lounges

Free buffet breakfast available daily 7:00 AM–noon

8 restaurants and 1 coffee shop/cafe

Free bottled water

Champagne service

Espresso maker

Free minibar

Parking

Free beach shuttle

Limo/town car service

Area shuttle (surcharge)

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Braille signage

Wheelchair-accessible registration desk height (inches): 47

Wheelchair-accessible spa

Elevator door width (inches): 43

Activities

Windsurfing

Boat tours

Cave exploring

Sailing

Theme parks

Ziplining

Skydiving

Surfing/body boarding

Adjacent to a golf course

Hiking/biking trails

Health/beauty spa

Parasailing

Scuba diving

Water skiing

Fitness classes

Fitness center

Shopping

Beach yoga

Billiards/pool table

Kayaking

Arcade/game room

Yoga classes

Table tennis

Hiking/biking trails

Pilates classes

Concerts/live shows

Air hockey

Foosball table

Private picnics

Full-service spa

Ecotours

Beach volleyball

Playground

Karaoke

Children's pool

3 outdoor pools

Free bicycle rentals

Mini golf

Entertainment

65-inch Smart TV

Cable channels

Premium channels

General

Conference center (94548 square feet of space)

Computer station

Meeting rooms

Business center

Banquet hall

Gift shop/newsstand

Ballroom

Elevator

ATM/banking services

Front-desk safe

Portuguese

English

Spanish

Romance packages available

Vegan dining options

Games

Local artist showcase

Comprehensive food waste policy

Couples dining

Comprehensive recycling policy

Beach towels

Designated smoking areas

Vegetarian dining options

Guest Services

Travel crib

Arcade/game room

Free supervised childcare

Laundry facilities

Children's pool

Children's games

Children's toys

3 outdoor pools

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Snack bar/deli

Mini golf

Free children's club

Playground

Sofa bed

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Free grocery shopping service

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Pool umbrellas

Garden

Free beach cabanas

Beach loungers

Beachfront location

Beach umbrellas

Terrace

Balcony

Spa

Massage - deep-tissue

Aromatherapy

Massage - hot stone

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Outdoor treatment areas

Massage - prenatal

Body treatments

Hydrotherapy

Ayurvedic treatments

Massage - Thai

Massage - on the beach

Mud bath

Detox wraps

Sauna

Spa open daily

Body wraps

Hot tub

42 treatment rooms

Massage - sports

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: usd 65 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out fee: usd 65 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Floyd

Aug 18, 2025 01:25:36 AM

Review Score: 10

Summary: So many options and an excellent variety of experiences. Flavors and well made and fresh!

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Class Pool Suite Ocean Front Room Size: 1377 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 1377, Ping - 39, Number of bedrooms - 1, Square meters - 128, Private plunge pool, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2
Ambassador Suite Ocean View Room Size: 1270 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Square meters - 118, Number of bedrooms - 1, Ping - 36, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2
Zen Grand Two Bedroom Family Suite Nature View Room Size: 2368 square feet m² 3 King Bed and Queen Beds	General Number of living rooms 0, Number of bedrooms - 2, Baby bath, Square feet - 2368, Children's books, Ping - 67, Bed count maximum 3, Extra bed count 1, Resort view, Square meters - 220, Bed count minimum 3
Ambassador Pool Suite Ocean View Room Size: 1270 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 118, Number of bedrooms - 1, Ping - 36, Private plunge pool, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Ambassador Two Bedrooms Family Suite Ocean View Room Size: 2540 square feet m² 3 King Bed and Queen Beds	General Number of living rooms 0, Ping - 71, Square feet - 2540, Number of bedrooms - 2, Baby bath, Children's books, Square meters - 236, Bed count maximum 3, Extra bed count 1, Ocean view, Bed count minimum 3
Nature View Suite - Zen Experience Room Size: 1184 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 1, Ping - 33, Bed count minimum 1, Extra bed count 1, Resort view, Square meters - 110, Square feet - 1184, Bed count maximum 2
Nature View Suite with Pool - Zen Experience Room Size: 1184 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Lagoon view, Ping - 33, Private plunge pool, Bed count minimum 1, Extra bed count 1, Square meters - 110, Square feet - 1184, Bed count maximum 2