Imperhotel by Umbral | Hotel in Ourem

| 8.8 (143 Reviews) | 1 Bathroom

Hotel in Fatima, Ourem

Along with a rooftop terrace, this hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a garden are onsite.
Housekeeping is available on request.
Imperhotel by Umbral offers 44 air-conditioned accommodations with complimentary toiletries. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Ourem hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee: eur 20 for check-in between midnight and 7:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am late check-out fee: eur 20 late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 11 for adults and eur 5.50 for children late check-in fee: eur 20 for check-in between midnight and 7:00 am late check-out fee: eur 20 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals welcome)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Sharon

Jul 19, 2026 08:57:13 PM

Review Score: 4

Summary: Very disappointing experience here and we were thankful it was just a 1 night stay. We had booked 2 triple rooms and arrived about 2.20pm following a 400km drive. Reception staff informed me we couldnt check in until 3pm with no offer to store our baggage etc in the interim period so we had to take back to the car. On entering 1 of our rooms we realised immediately the AC wasn't working and asked reception if they could pls have fixed because temps were very high and we had 3 people sharing a room. We had to enquire again at 9pm as we didnt hear back and were informed that it was broken and they didnt have any other rooms so we would have to tolerate the heat. Our 2nd room had working AC with a temp that couldn't be controlled so they were freezing through the night and had shutters that didn't work so had no way of having privacy from outside their room. They didnt have a shower curtain and the TV didn't work. There was also no working WiFi and no help at all from staff on any issue that was raised. Overall a very disappointing stay and not somewhere any of us would wish to stay again.

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Imperhotel by Umbral does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Imperhotel by Umbral starts from $48 per night with includes Air Conditioner, Parking, Balcony/Terrace, Guest Services, Internet, Laundry, Wheelchair Accessible, Accessibility, Bedding/Linens, Toiletries, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Imperhotel by Umbral is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Imperhotel by Umbral indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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