Is this Zama hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zama hotel?

Check-in time for Zama hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $164 per night with includes Oceanfront, Spa, Bar, Guest Services, Designated Smoking Area, Wheelchair Accessible, Ocean View, Balcony/Terrace, Wellness Facilities, Restaurant, Toiletries, Kitchen, Air Conditioner, Parking, Laundry, View, Accessibility, Security/Safety, Sports/Activities, Entertainment, Breakfast, Pet Friendly, Pool, Child Friendly, Business Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zama hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kimpton Aluna Resort Tulum by IHG | Hotel in Tulum

| 9.0 (194 Reviews) | Pet Friendly 8 Bathrooms 24 Guests

Zama Hotel | Kimpton Aluna Resort Tulum by IHG

Hotel in Zama, Tulum

Located 1.9 mi from Tulum Archaeological Site, Kimpton - Aluna Tulum provides rooms with air conditioning in Tulum. The property has an outdoor swimming pool, beach clubs access in sister properties, bikes for rent, The property offers pool views, a terrace, gardens , Spa, and a 24-hour front desk. All rooms in the hotel are equipped with a flat-screen TV. Each room has a private bathroom. The units feature a wardrobe. There is an on-site bar and guests can also make use of the business area. Tulum Bus station is 1.1 mi from Kimpton - Aluna Tulum, while Parque Nacional Tulum is 1.2 mi from the property. Cozumel International Airport is 40 mi away.

Kimpton Aluna Resort Tulum by IHG is located in Tulum.

This 77 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Internet, Guest Services, and several others. This is a 5 star rated property and has over 194 reviews with the average score of 9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 77 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Kimpton Aluna Resort Tulum by IHG in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kimpton Aluna Resort Tulum by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Restaurant

Snack bar

Fruit

Special diet meals (on request)

Kids' meals

Wine/Champagne

Breakfast in the room

Parking

Street parking

Private Parking

Free parking

Parking on site

Accessible parking

Parking

Accessibility

Raised toilet

Wheelchair accessible

Lowered sink

Toilet with grab rails

Activities

Body scrub

Snorkeling

Beauty services

Full-body massage

Massage

Head massage

Bike tours

Cycling

Couples' massage

Fitness

Neck massage

Facial treatments

Fitness center

Spa facilities

Hand massage

Spa/Wellness packages

Back massage

Temporary art galleries

Body treatments

Yoga classes

Cooking class

Foot massage

Spa lounge/Relaxation area

Happy hour

General

Smoke-free property

Wifi in all areas

Facilities for disabled guests

Designated smoking area

Non-smoking rooms

Family rooms

Elevator

Safe

Air conditioning

Pet friendly

Guest Services

Pet basket

Suit press

Room service

Packed lunches

Laundry

Baggage storage

Concierge

Daily housekeeping

Fax/Photocopying

Meeting/Banquet facilities

Pet bowls

Business center

Tour desk

24-hour front desk

ATM on site

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Terrace

Garden

Outdoor pool (year-round)

Outdoor furniture

Outdoor pool

Security/Safety

Smoke alarms

Security alarm

24-hour security

CCTV in common areas

Fire extinguishers

Key card access

Key access

CCTV outside property

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Cashless payment available

Spa

Pool bar

Shallow end

Rooftop pool

Beach chairs/Loungers

Pool with view

Swimming pool

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and free.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

7.7

Location:

7.95

Staff:

8.64

Facilities:

8.63

Comfort:

9.04

Cleanliness:

8.88

Sep 10, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Essential King Room with Balcony Room Type: Double Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area, Sofa View Pool view, Garden view, View Bedroom Alarm clock, Wardrobe or closet, Linens Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Accessibility Accessible by elevator Cleanliness & disinfection Hand sanitizer
Premium Queen Room with Balcony - Non-Smoking Room Type: Double Room Size: 38 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft) View Pool view, Garden view, View Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Accessibility Accessible by elevator Cleanliness & disinfection Hand sanitizer
Essential King Room Room Type: Double Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area, Sofa Bedroom Alarm clock, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft) View Pool view, Garden view, View Accessibility Entire unit located on ground floor Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
One-Bedroom King Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Bathtub, Slippers, Additional bathroom, Toilet paper, Toilet, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Bathrobe, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance, Iron Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Patio, Balcony, Outdoor furniture, Terrace Kitchen Refrigerator, Dining table Living Area Sitting area, Sofa Bedroom Walk-in closet, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock View Pool view, Garden view, View Accessibility Accessible by elevator, Entire unit located on ground floor Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Free spa access Cleanliness & disinfection Hand sanitizer
Essential Room Room Type: Double Room Size: 38 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft) View Pool view, Garden view, View Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Accessibility Accessible by elevator Cleanliness & disinfection Hand sanitizer
Essential Queen Room with Two Queen Beds Room Type: Double Room Size: 38 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area View Inner courtyard view, Pool view, Garden view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
Essential Queen Room with Two Queen Beds Mobility Accessible - Non-Smoking Room Type: Double Room Size: 38 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Toilet, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area View Inner courtyard view, Pool view, Garden view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Roll-in shower, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Entire unit located on ground floor, Lower sink Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
One-Bedroom King Suite with Balcony 2 Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Bathtub, Slippers, Additional bathroom, Toilet paper, Toilet, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Walk-in shower, Shampoo, Bathrobe, Conditioner General Trash cans, Laptop safe, Key card access, Tile/Marble floor, Smoke Alarm, Fan, Safe, Air conditioning, Private entrance, Iron Media & Technology Radio, iPod dock, Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Patio, Balcony, Outdoor furniture, Terrace Kitchen Refrigerator, Dining table Living Area Sitting area, Sofa Bedroom Walk-in closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock View Pool view, Garden view, View Accessibility Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer

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USD US $164

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Kimpton Aluna Resort Tulum by IHG | Hotel in Tulum

Available rates:

Hotel in Zama, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Room Amenities

Pool and Spa

Accessibility

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Accessibility

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Accessibility

Room Amenities

Pool and Spa

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Accessibility

Cleanliness & disinfection

Food & Drink

Bathroom