Mountain Lake Lodge | Hotel in Pembroke

| 8.8 (523 Reviews) |  1 Bathroom
Mountain Lake Hotel | Mountain Lake Lodge

Hotel in Mountain Lake, Pembroke

Family-friendly hotel with 2 outdoor pools and bars
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Mountain Lake Lodge offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.


2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 10 children stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Pet fee: usd 75 per pet, per stay service animals are exempt from fees firewood fee: usd 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

allyson
Nov 17, 2025 02:06:44 AM
Review Score:   6
Summary: We came to Mountain Lake Lodge to celebrate a 60th birthday with our daughters, traveling from Florida and Maryland. Unfortunately, the experience did not meet our expectations. The resort is very limited. There is only one main restaurant that serves breakfast, lunch, and dinner. The café offers very little—just a few muffins, some coffee, and chips. The Tavern bar also has restricted hours, and while the drinks were okay, they were definitely overpriced. We also had an issue at the Tavern. I ordered what I believed to be potato chips, but they arrived as waffle-style fries, which I did not want. Even after explaining the misunderstanding, we were still charged for it. Where is the courtesy? For the 60th birthday dinner, we ate at The Harvest Restaurant. The meal was extremely disappointing: $65 for one very small steak, a scoop of mashed potatoes, and a few uneven pieces of asparagus. We were given only a $10 discount, which did not feel like a fair adjustment for the quality and value. Customer service was inconsistent. The front desk gentleman who checked us in was great and very welcoming. However, a front desk lady we dealt with later was rude and not helpful. The café employee was pleasant, but the restaurant manager did not seem willing to address our dining concerns in a meaningful way. Another bar near Salt Pond has limited hours as well. Because of the resort limitations, we ended up spending a lot of time off property in Blacksburg (about 20 minutes away), wh
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