Is this Box Hill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Box Hill hotel have a swimming pool?

Yes, this Box Hill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Box Hill hotel?

Best-rates for the Box Hill hotel starts from $110 per night with includes Kitchen, Pool, TV, Bar, Wellness Facilities, Toiletries, Child Friendly, Parking, Security/Safety, Bedding/Linens, Internet, Accessibility, Restaurant, Guest Services, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Box Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Box Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Box Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Box Hill hotel?

Based on the information reported by the owner or manager, the Box Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Box Hill hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Chen Melbourne - Art Series | Hotel in Box Hill

| 9.0 (740 Reviews) | 1 Bathroom

Box Hill Hotel | The Chen Melbourne - Art Series

Hotel in Box Hill

Luxury hotel with a rooftop terrace, 9-minute walk to Box Hill Hospital
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Weekly housekeeping is available.
The Chen Melbourne - Art Series offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Designer toiletries

Private bathroom

Towels

Bedroom

Cribs/infant beds (surcharge)

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Safe

Iron/ironing board

Desk

Soundproofing

Phone

Free local calls

Breakfast

1 restaurant and 1 coffee shop/cafe

Refrigerator

Minibar

Electric kettle

Cookware/dishes/utensils

Parking

Self parking on site (AUD 24 per day)

Limited onsite parking

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Activities

Outdoor pool

Entertainment

49-inch TV

General

Elevator

English

Smoke-free property

Guest Services

Cribs/infant beds (surcharge)

Soundproofed rooms

Outdoor pool

Refrigerator

Dry cleaning service

Tour/ticket assistance

Housekeeping (weekly)

24-hour front desk

Luggage storage

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for aud 60.0 per night. cribs (infant beds) are available for aud 10.0 per night.

Payment Policy

Self parking fee: aud 24 per day late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 10.0 per night rollaway bed fee: aud 60.0 per night credit card charges are subject to a surcharge of aud 1.1 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ian

Jan 7, 2026 10:24:43 AM

Review Score: 10

Summary: The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!

See All Reviews

Room Arrangement

Room Info	Facilities
Chen Queen Room Size: 291 square feet m² 1 Queen Bed	General Ping - 8, No rollaway/extra beds, Square feet - 291, Square meters - 27, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen) Room Size: m² 2 Twin Beds	General No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Chen King, Balcony Room Size: 312 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chen Deluxe King, Balcony Room Size: 366 square feet m² 1 Double Bed	General Rollaway/extra beds (surcharge), Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Ping - 10
Twin Room, 2 Queen Beds (Chen) Room Size: 291 square feet m² 2 Queen Beds	General Ping - 8, Rollaway/extra beds (surcharge), Square feet - 291, Square meters - 27, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Chen Deluxe King Room Size: 366 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Ping - 10