Is this Waldorf Astoria Riviera Maya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Waldorf Astoria Riviera Maya have a swimming pool?

Yes, this Waldorf Astoria Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Waldorf Astoria Riviera Maya?

Best-rates for the Waldorf Astoria Riviera Maya starts from $706 per night with includes Private Pool, Spa, Barbecue/Outdoor Cooking, Child Friendly, Internet, Kitchen, Parking, Pool, Security/Safety, Bedding/Linens, Bar, Guest Services, Laundry, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Entertainment, Breakfast, Air Conditioner, Wheelchair Accessible, Sports/Activities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Waldorf Astoria Riviera Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Waldorf Astoria Riviera Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Waldorf Astoria Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Waldorf Astoria Riviera Maya?

Based on the information reported by the owner or manager, the Waldorf Astoria Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Waldorf Astoria Riviera Maya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Waldorf Astoria Riviera Maya are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Waldorf Astoria Riviera Maya | Resort in Cancun

| 9.4 (154 Reviews) | 1 Bathroom

Puerto Morelos Resort | Waldorf Astoria Riviera Maya

Resort in Puerto Morelos, Cancun

Beachfront resort with 3 restaurants and 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Waldorf Astoria Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Waldorf Astoria Riviera Maya offers 173 accommodations with private plunge pools and espresso makers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 700 to 1400 for adults, and mxn 350 to 1400 for children pet fee: mxn 1500 per accommodation, per day plus mxn 1000 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 51 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1500 per accommodation, per day, plus a one-time cleaning fee of mxn 1000 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CHRISTIAN

Aug 2, 2025 07:42:42 PM

Review Score: 4

Summary: Terrible hotel. Needs maintenance. Needs service needs people

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Waldorf Astoria Riviera Maya | Resort in Cancun

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